Welcome to our 2016 Annual Report
We are pleased to have completed another succesful year of assisting people with disability to achieve their goals and aspirations. We are proud to work with our customers and believe that society is enrished through the inclusion of people of all abilities. Our 2016 Annual Report provides a snapshot of our performance, shares stories of our impact and celebrates our successes.
CEO & President's Report
We are pleased to share with you Barkuma’s 2015/16 Annual Report. This report reflects on the highlights of the 2015/16 financial year and provides us with insight into the year ahead. Most importantly, it affirms our ongoing commitment to ensure people with disability are included in the community.
Throughout the year, we have delivered services to approximately 750 people across Metropolitan Adelaide and expanded our footprint in the Barossa Valley and Gilbert Valley regions.
The positioning of Barkuma as a service provider within the South Australian community is underpinned by our sound commitment to ensure that people with disability are included. In the 2015-2016 period we continued to increase the range of services on offer. This is part of our growth strategy and to ensure the longevity of our organisation.
The National Disability Insurance Scheme (NDIS) is embedded within all of our Key Result Areas (KRA’s). The ultimate aim and outcome being that people with disability have choice and control in their lives with the potential to equally contribute to South Australian society.
The NDIS has brought with it much needed reform and a different way of thinking and responding to individual need. We are increasing our capacity to respond appropriately to need by delivering a broad range of essential and ethical services.
Now more than ever we are working together to ensure a safe, trustworthy and reliable pathway is available for those individuals who may be making choices on their own and others’ behalf for the first time.
With change comes with both opportunities and challenges. The Board of Directors and Leadership Team of Barkuma have worked together strategically to ensure a flexible, diverse and high quality workforce are in place to successfully participate within a new competitive market.
We have within a sound, diverse and resourceful group of individuals who are working hard to lead and ready ourselves as a preferred provider within the sector. Whilst we recruit new staff to carry out our great work, we continue to value and recognise the generosity, social capital and contribution that our existing employees and volunteers add.
We wish to acknowledge the important contributions made by our staff and management, our Board, partners, supporters, funding bodies and Government. Our greatest thanks go to our clients who continue to inspire and motivate us. It is an absolute privilege to be part of an organisation that is working to build a better community to ensure
The Year in Numbers
Our fourth communications campaign 'Included' aired on Channel 9, 9Life, Gen, Go, Nova 919 and 5AA.
Announced as South Australia's first Defence Administration Assistance (DAAP) Provider
Launched our first respite service in November 2015
Our first NDIS customer received support in March 2016
15th annual StreetFleet Golf Day raises $12,000 for the Transition Program
Our disability enterprise SAPAC achieves HACCP certification
Started refurbishments at our Elizabeth site
The National Disability Insurance Scheme (NDIS) is a new way of providing individualised support and care for people with disability, their families and carers.You will be able to choose and control your support services and how you live your life.
We offer supports to people with disability and are a Registered NDIS Provider in South Australia. Each support places the participant at the centre of decision making. See what services we plan to provide.
Throughout the year Barkuma staff attended various information sessions with the National Disability Insurance Agency (NDIA) and other disability organisations, to share findings and learn how to navigate through the transition to an individually funded model. We have also completed surveys across our client base with the results being used to improve our service and identify opportunities for Barkuma as part of the NDIS.
Through the NDIS we have received a number of new referrals, who we are supporting in the areas of Support Coordination and Direct Support. This is an exciting period of transition and we are developing systems to provide our clients, new and existing, with the best possible service. The gradual roll out allows our staff time to adjust and refine processes through experience and feedback
Community Living Support
22 year old Rhys was one of the first clients to use Barkuma’s respite housing after the introduction of the service in November 2015. Since then he has developed confidence and further independent living skills both within the home and out in the community.
Recently, Rhys had the opportunity to complete a work experience placement with Barkuma Employment which led to a permanent position. Rhys has further goals and aspirations including further developing his skills in the work force. He is moving on to more permanent accommodation in the coming months and has a long term goal to save enough money to one day purchase his own home and live more independently.
Barkuma Community Support (BCS) aims to develop and maintain life skills that increase confidence and independence both at home and in the community. Individual person centred plans are developed with the client, family and key stakeholders and are reviewed and monitored regularly.
Focused on Individualised Support
BCS continued to meet the needs of each individual by providing flexible and tailored services. For some clients extensive daily support was provided to attain their chosen lifestyle. For others, flexible and minimal support, was the most appropriate to meet individual chosen goals. Support throughout the year has included skill development in budgeting and money handling, grocery shopping and food preparation, personal grooming and health needs, travelling and mobility skills, personal and home safety, accessing community services and self-esteem and confidence building.
Respite Service Open for Business
Our first Respite service opened in November 2015. Since this date, the three bedroom home has supported a number of individuals with a focus on developing independent living skills both within the home and the community. Respite and transition is a huge area of opportunity for Barkuma and we are working to develop this service to meet individual needs.
Throughout the year BCS have welcomed a number of new staff members to their culturally diverse team. The service has also supported Barkuma’s Registered Training Organisation (RTO) by offering placements to a number of students which has led to employment.
Counselling & Advocacy
Justine and her two year old twins are supported by Barkuma’s client services team as part of the Support Family Education (SAFE) program. Justine says that her young family has been supported to organise appointments (including vacinations) and linking to networks in the community. Justine’s goal is to get her drivers license which she has been working towards over the past year.
Barkuma’s Client Services team provides specialised support to individuals in the areas of employment referral, the Flexible Learning Options (FLO) program and the Support and Family Education (SAFE) service.
Client Services and the NDIS
During the 2015/16 year Barkuma’s Client Services team provided one on one support to 146 individuals. The focus continued to be on partnership and flexibility - setting personal goals and plans responding to individual needs. Our first four participants were supported under the NDIS in the areas of Support Coordination and Specialist Support Coordination.
Throughout the year the team received 93 referrals from Barkuma’s open and supported employment services for a variety of issues such as financial, legal, health, counselling and advocacy and Centrelink enquires. The SAFE program provided valuable support to six families in the metropolitan and Barossa area supporting mothers who have intellectual disability and children under the age of five. We provided case management services to 43 students across 21 different schools under the Flexible Learning Options (FLO Program).
Josh works for Haese Mathematics – a publishing company specialising in mathematics textbooks and accompanying software for schools and students. Since he was hired in November 2015, the junior IT Programmer has become an integral part of the Haese team.
Working 24 hours a week he has progressed in leaps and bounds, immersing himself in the Haese culture. Josh never misses a morning tea break "He participates fully with the morning ‘stand up’ session in his department and contributes positively to training sessions" says his manager.
Barkuma Employment is Barkuma’s open employment service. We are a specialist Employment Service (DES) which matches people with developmental disability to appropriate jobs in the open (mainstream) workforce.
New Name, Same Great Service
2016 saw the rebrand of our open employment service (formally Personnel Employment) to Barkuma Employment. The new name and branding emphasises the strong synergy the service has with the Barkuma brand. Aside from the new name and look it’s been business as usual, with the same great staff, services and location as before.
Recognised High Performer
Throughout the 2015-16 financial year, Barkuma Employment continued its ongoing commitment to continual improvement and providing the best possible service. We pride ourselves on being one of Australia’s highest performers and are recognised by the Australian Government’s Department of Social Services (DSS) own performance measures - receiving a five star rating for the western region and four for the east. As a result, Barkuma is rated the second highest performing employment service of its type nationally in terms of clients who exceed 26 weeks in employment.
Barkuma Employment has been represented on national round-tables and DSS consultations for new contract framework planning due to our high profile as a best practice service.
Employer of Choice
We strive to maximise the full potential of our staff through effective employee recruitment, engagement and retention. A key indicator of becoming an employer of choice is staff retention and within this team we have an average tenure of 8.3 years, with three staff approaching their 20 year anniversary.
When Barkuma’s E-Waste service shut down, Marcello agreed to participate in our ADE-DES Concurrency Pilot. This program enables our supported employees to trial mainstream employment through our Open Employment service. During his work experience at The Jamieson Group Marcello impressed management so much that he was offered a permanent part time role. Marcello now works 2 days per week at SAPAC and 3 days per week with the Jamieson’s Group.
Barkuma Commercial Services operates across two sites: Elizabeth and Holden Hill. It provides supported employment, training and development opportunities for over 140 people with disability.
South Australia is home to some of the nation’s most iconic food brands, which provides our state with great opportunities. Barkuma’s packaging service, SAPAC, undertakes food packaging work at our Holden Hill site but has been limited in its capacity to expand due to not having the HACCP Food Safety Certification. This industry standard is required by businesses seeking to have food and related products packaged in Australia. We addressed the issue with specific training and equipment upgrades, and are pleased to announce that in May 2016 we were granted HACCP Food Safety Certification. As a result we have since secured additional food packaging work for our new Elizabeth Food Room. This certification allows us to further diversify our business streams, provide a wider range of work opportunities for people with disability and ensure that we remain sustainable and viable into the future.
Defence Administrative Assistance Program
Barkuma was successful in securing a three year contact as the South Australian Defence Administrative Assistance Program (DAAP) provider with the Department of Defence. The program provides administrative support to defence personnel stationed at the Edinburgh base, allowing staff to concentrate on their critical duties. The program currently employs 10 supported employees in teams of 3-4 with direct support from Barkuma staff.
Supported Employment & the NDIS
In May 2016 we were successful in securing a grant from the Department of Social Services (DSS) to work with a business consultant. This will assist our Commercial Services team to remain sustainable and viable in the transition to the National Disability Insurance Scheme (NDIS).
Amanda is a Certificate III graduate from Barkuma Training. Passionate about changing the world, she saw how working in the disability sector would cater to this desire. As Amanda mentions "I like making a difference… and I feel like working in this sector will allow me to do this." Barkuma Training was able to provide this training through the WorkReady program and since completing her course, has gone onto full-time employment with Assured Home Care.
Barkuma Training has expanded its training across South Australia to meet the growing workforce demands of the disability sector.
We have continued to build ourselves as a leading Registered Training Organisation (RTO) in the South Australian disability sector. In 2015/16 we delivered the following accredited training courses - Certificate III Disability, Certificate IV Disability & Certificate IV Mental Health.
Our non-accredited (short) courses have steadily increased over the last 12 months, with particular growth in Disability Awareness training. This is attributed to increased collaboration with Barkuma’s Open Employment service to deliver organisation based training for businesses employing job seekers with disability.
We strive to provide our graduates with practical skills that ultimately increase their employability. In our most recent Cert III Disability WorkReady funded program 63% of graduates either found new employment or increased their hours with their current employment.
We have focused on fostering partnerships with a range of disability support organisations to discover growing demands in the sector. Barkuma Training is in the process of developing a plan for the 2016/17 year. This will look at further developing the skills, knowledge and response capacity of our current workforce while identifying, training and mentoring tomorrow’s new employees.
RTO ID: 40010
For nearly four years Mitchell has been a part of the Better Pathways program. After finishing Year 12 at St Paul’s College in 2014, Mitchell has gone onto study a Certificate III in Information Technology at TafeSA which he hopes will lead to working in the retail IT sector. He is a current Barkuma Employment client and has recently gained part time employment at KFC. Outside of study and work, Mitchell is a Duke of Edinburgh Gold Awardee and loves giving back to the community. He hopes to one day live independently and continue the great work he is already doing.
Our Better Pathways and Transition Programs operate on behalf of the Department of Education and Child Development.
At the end of 2015 28 young people completed the Better Pathways program from six different schools across the Barossa, Lower North and Playford regions. We are happy to report that 100% recorded a post school outcome, with students commencing University Studies in the areas of Language, Business Marketing, Digital Media, Science and Foundation Studies, TAFE courses and apprenticeships in their selected fields. We have also had two students complete the Duke of Ed Gold Award.
Our team has also been busy supporting four families under the National Disability Insurance Scheme and extending our ‘footprint’ into the Barossa. Each and every day we see the progress of our students. This makes us excited about the future, where we can continue to support students to create, explore and achieve their goals.
Throughout the year, Barkuma continued to work collaboratively with the Department, Catholic Education South Australia and the Independent Schools of South Australia.
In 2015, 52 students from 28 schools across Adelaide successfully made the transition from school to future pathways. This was Barkuma’s 16th class to graduate from the Program with the students completing skills development, Vocational Education Training (VET) and work experience. From Hospitality to IT, the range of courses and interests always impress us.
The Adelaide Convention Centre has been a fantastic supporter of the Program over the years and once again hosted the graduation ceremony. The night recognizes the hard work and dedication put in by the students, celebrating their successes and looking towards the future.
Thank you to our generous supporters